Challenge

>  Updating tasks and tracking Sales Exec wise was difficult

>  Updating customer feedback was difficult

>  Challenges with Customer support

Solution

>  Sales Cloud

>  Desk.com for Customer Support

Results

>  Migration from Sugar CRM to Salesforce.com Sales Cloud

>  Implementation & Configuring Salesforce.com CRM as per the client business

>  Started with Salesforce Professional edition, client upgraded to enterprise edition within 6 months

>  Integration between Salesforce® and Mailchimp for marketing and promotions

>  Simple Survey app installed to send surveys and record the response within salesforce

>  Implemented Desk.com and integrated with Salesforce.com CRM

>  Conga & TaskrayID project management app installed, generated a Project Summary report, using Conga and Taskray by click of a single button.